Archive for the category ‘Internet Technology’

Peer Perspectives: Part II

By Ashley

Since moving to Austin, I have had the pleasure of meeting many amazingly talented individuals in the technology industry. One such individual is Kristine Gloria, an Account Executive at Waggener Edstrom PR Firm. Kristine has pioneered the use of social media within her company and understands the importance of both developing and maintaining an image of professionalism.

This podcast is a collaboration between myself, Sloan Chouest and Adam Raven. Refer to the Show Notes below for an outline of our interview and links mentioned throughout the podcast:


0:00 Intro

0:35 Describe Waggener Edstrom and your role at the firm?

a. Waggener Edstrom (WagEd) specializes in technology and is incredibly relationship oriented. Specifically, WagEd has a long track record with Microsoft.

b. Kristine Gloria is the liaison with account work and digital strategies.

1:17 How has social media evolved and what is your role?

a. Social media has grown from social networks such as Facebook, to micro blogging on Twitter, and has developed into a tool for both personal and professional purposes.

b. WagEd often uses LinkedIn to do bio searches on their clients and future employees.

c. Kristine’s role has been to implement these tools in the business. She is not an early adopter, but watches the space closely.

2:27 How did you gain an initial awareness of social media and how have you implemented it at Waggener Edstrom?

a. SXSW 2007: Sarah Lacy/Mark Zuckerberg Interview and the importance of Twitter

b. Took this momentum to the office.

i. Began a WE Digital Think Tank

4:06 What forms of social media do you use and how does it benefit you as a P.R. firm?

a. Twitter: “Everyday, every hour”

i. Relationships with reporters

b. Facebook

c. LinkedIn: Bio searching specifically

5:11 Commercial

a. FriendorFollow.com

5:41 What is Waggener Edstrom’s involvement with the blogosphere and how do you approach bloggers with pitches?

a. Active bloggers on external side of WagEd as marketing

b. Use of blogs internally

6:13 What do you think the relationship between bloggers and P.R. firms should be?

a. Understanding the avenue of communication is key

b. Building relationships is essential

c. Bloggers write what they want to write-it’s not personal

6:50 What social media tools do you use on an everyday basis and how have these tools expanded your personal and professional relationships?

a. Keep things professional

b. Social media has helped expand Kristine’s network

i. Helps others understand social media tools

7:41 You mentioned social media as a double-edged sword, can you elaborate on this?

a. Blurs personal and professional life

b. Social Media is extremely self-involved

c. You must be in tune to your own personal brand

i. Austin 3.0

9:12 Where do you see social media going in the future in both public relations and personal lives?

a. Kristine does not see blogging as taking over the journalistic venue

b. The public will begin to understand idea of the “double edged sword.”

9:53 Outro

Where Will We Turn?

By Ashley

My foray into technology and social media has been a blessing and a burden. I say this because I am now fully aware of the impact that the internet and social media have on my identity, but I also often become overwhelmed by this same revelation.

My personal network of friends and co-workers is well versed in social media, public relations, advertising, branding, and programming, which has in turn forced me to adapt to the media driven world that we now live in. Although it may be upsetting to view Facebook, Myspace, Twitter, Digg, Flickr, etc. as a direct communication to those in our professional lives, it is. Yes, privacy settings do exist, but there is never an option to completely erase your existence within the network-and why should you? Isn’t the point of these social media outlets to expose yourself to a community in which you can network, share information, develop relationships, etc?

Simply put, the answer is yes. However, the implications that follow this answer are strongly present. Through my own experience and in speaking with several anonymous employees of companies here in Austin as well as in DC, where I previously worked, I discovered that before a candidate is even interviewed, he or she is thoroghly researched. This includes “googling” the person, checking his/her facebook profile and pictures, finding information on myspace, reading updates on Twitter, etc. The more involved you are online, the longer that list becomes.

However, rather than viewing this process as an infraction of your privacy, perhaps you can learn to use it to your advantage. By utilizing various social media networks and projecting yourself in a positive, professional light, those that do find information on you will respect you as a person, both personally and professionally. Essentially, there is no separation between our personal and professional idenities.

I recently came across a newly published book, titled Born Digital: The First Generation of Digital Natives in which the authors, John Palfrey and Urs Gasser discuss the implications of a generation built upon online identities and the pressures of maintaining an identity that successfully reflects who we are in the physical world (meaning, not online):

“Born Digital explores a broad range of issues, from the highly philosophical to the purely practical: What does identity mean for young people who have dozens of online profiles and avatars?”

This question specifically appealed to me as I have been questioning how we, as the youth of social media, are to adjust. Previous generations have not created the same online blueprint as we have and therefore may only have their “professional” life online. In other words, think of your grandfather-he most likely began using the internet in his late 40s or 50’s (depending on his current age). This means that not only does he only have about 10 years of data on the internet, but the type of information available relates to his work and possibly e-mail with family and friends. Compare this to a student of our age that has an entire lifetime of data online from pictures on myspace, a secondlife account, a past hotmail account, a g-mail account, a facebook profile, a linkedin profile, twitter updates, videos on youtube, etc.

What does this mean? Are we of an entirely different culture? As I stated above, how do we cope with the disintegration of a separation between our personal and professional lives? And if there is no place to “let loose” online, where will we turn?